PRIVACY POLICY
Last Updated: September 16, 2026
Ascend Student Advocacy, LLC (“Ascend,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used, and protected when you visit our website or contact us regarding our educational advocacy and consulting services.
Information We Collect
When you contact Ascend through this website, by telephone, text message, or email, you may voluntarily provide information such as your name, email address, telephone number, your child’s grade level, and information about your child’s educational situation or your concerns regarding an IEP, 504 Plan, evaluation, services, accommodations, eligibility, placement, or related educational matters.
Our website may also collect basic technical and usage information through Squarespace and related website technologies, such as browser type, device information, pages visited, and general website usage data.
How We Use Information
Information you provide may be used to:
Respond to your inquiry
Evaluate whether Ascend may be able to assist your family
Communicate with you regarding services
Provide educational advocacy or consulting services if you become a client
Operate and improve our website and services
Maintain appropriate business records
Ascend does not sell your personal information.
Information About Children
Parents and guardians may provide information concerning their children when seeking educational advocacy services. Please do not send confidential educational records, medical records, evaluations, IEPs, 504 Plans, or other sensitive documents through the initial website inquiry form.
If documents are needed to evaluate or assist with your matter, Ascend will provide instructions regarding how they should be submitted.
Sharing of Information
Ascend does not disclose personal information to third parties except as reasonably necessary to operate the business, provide requested services, comply with legal obligations, protect our rights or the rights of others, or with your authorization.
Certain service providers, such as website hosting, email, communications, scheduling, or other technology providers, may process information on Ascend’s behalf as necessary to provide those services.
Website Analytics and Cookies
This website may use cookies and similar technologies provided by Squarespace or other service providers to operate the website, understand website usage, improve performance, and maintain security.
Your browser may allow you to limit or disable cookies, although doing so may affect certain website functions.
Data Security
Ascend takes reasonable measures to protect information in its possession. However, no website, email system, electronic transmission, or storage system can be guaranteed to be completely secure.
Third-Party Websites
This website may contain links to websites operated by third parties. Ascend is not responsible for the privacy practices or content of those websites.
Changes to This Policy
Ascend may update this Privacy Policy periodically. Any revised policy will be posted on this page with an updated revision date.
Contact
Questions about this Privacy Policy may be directed to:
Ascend Student Advocacy, LLC
630.286.9589
nikki@ascendstudentadvocacy.com